Refund Policy
Effective: 15 November 2026
This policy applies to purchases of prepaid credits on share.rent.wf. A credit is a prepaid software fee for confirming one pool. Credits are sold by FodyLabs and processed by our payment provider (Paddle). Activity payments are made directly to operators and are not covered by this policy.
1. Used credits
A credit consumed by confirming a pool is non-refundable, because the coordination service it pays for has been provided.
2. Unused credits
Unused credits may be refunded within 14 days of purchase by contacting app@fodylabs.com. Refunds go to the original payment method and may take 5–10 business days to appear.
3. Expired or cancelled pools
No credit is consumed for pools that expire or are cancelled before confirmation. If the operator withdraws after a pool is confirmed, contact us and we will return the credit to your balance.
4. Chargebacks and disputes
If you believe a charge is in error, please contact us first at app@fodylabs.com; we respond within 7 business days. Filing a chargeback without contacting us may result in account suspension.
5. Changes
We may update this policy; the version in effect at the time of your purchase applies to that purchase.